Frequently Asked Questions
We provide step by step guides to help you and your development teams easily install the simple code onto the site.
The chat window is fully customizable. Possible modifications include:
- changing the color scheme
- changing chat icon
- choosing a pre-made chat widget theme
- positioning the chat widget
Yes. Canvas agents are standing by 24 hours a day, 7 days a week to ensure realtime responses to your website visitors. We do not use bots and pride ourselves on offering a true human touch to our interactions.