Real time + real People

Canvas is a real time chat tool that allows you to communicate with your website visitors and answer their questions without having to expand your internal team.

so why chat?

Provide customers with their preferred method of communication.

Real time communication with website visitors and customers 24/7.

Only pay for quality leads

So . . . Why Chat

Businesses are using all sorts of ways to communicate with their customers, patients, and clients. And with users visiting more sites on average now more than ever (averaging 5-7 sits before making a decision), it’s vital to meet the customer on their terms when possible.

0 %

of website visitors prefer chat

Because of this websites with Live Chat experience a 21% increase in conversions

Customer Satisfaction Ratings

By Contact Method

Live Chat 82%
Email 61%
App 53%
Social 48%
Phone 44%

Communicate faster than ever.

Live Chat means less waiting for your customers. This ensures a more streamlined communication funnel and a faster, more qualified conversion.

46% 29% 16% Live Chat Email Social Media Fastest Response Time Average Response Time Slowest Response Time 7 Sec 2 mins 40 sec 9 min Live chat is the leading digital content Response Times for live chat support Customer Service Re - sponse Time Live Chat Social Media Email 2 Min 10 Hours 17 Hours Live Chat Social Media Email 2 Min 10 Hours 17 Hours
Average response time
By Platform

Flexible plans you’ve been looking for

Every business is different, we understand that, and so we offer flexible pricing to ensure we are helping you reach your goals.

Canvas Jr.

20 or less leads per month
$ 499 Monthly
  •  

Canvas Pro

Only pay for qualified leads
$ 24 Per Qualified Lead
  •  

Un-Manned

Looking to have your in-house team handle the chat communication?
$ ? Coming Soon
  •  

Integrations

Our live chat seamlessly connects with a wide variety of third-party apps. Integrate your chat with them to provide even better customer service.

Customers reviews

Doorstep was so easy to work with. It was a simple, quick setup, and then they took care of the rest. The results have been great and the customer service has been top notch. What more could you ask for?
Adam Sendler
VP Marketing
We have a small marketing team, and everyone wears a lot of hats, but we still felt ourselves falling behind in our online presence. Doorstep was a no brainer. It was like getting a marketing team for the fraction of what I would pay one team member.
Nani Kirby
Business Owner
It was a simple set up, it was a fraction of our marketing budget, and it has shown great results. Foot-traffic has increased, and sales are higher than ever.
Mike Stuart
Support

Frequently Asked Questions

Below you will find the most popular pricing-related questions our customers ask.

We provide step by step guides to help you and your development teams easily install the simple code onto the site.

The chat window is fully customizable. Possible modifications include:

  • changing the color scheme
  • changing chat icon
  • choosing a pre-made chat widget theme
  • positioning the chat widget

Yes. Canvas agents are standing by 24 hours a day, 7 days a week to ensure realtime responses to your website visitors. We do not use bots and pride ourselves on offering a true human touch to our interactions.

Have Questions?

Let's Chat

drop us a line and keep in touch

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